RMA Request

Step 1

Complete the following RMA Number Request form. This form must be completed prior to shipping your return.
(See Step 2 & Step 3 below)

Your Name*

Your Email*

Phone*

Fax

Company*

Address*

Address

City, State/Province, Postal Code*

Country*

Part/Model:*

Serial Number(s):

Detailed Description of Problem*:

Original Purchase Order No.*:

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Besides using the RMA Number Request form above, you may submit a request for a Return Authorization number directly to Ultra Electronics, NSPI by phone, fax, email, or mail by supplying the same information as the form above requires.

Please, request your RMA Number from the appropriate product group for your product.

Industrial/Aero Temperature:
Ultra Electronics, NSPI
ATTN: Temperature Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2900 (Phone)
(512) 434-2901 (Fax)
sales@ultra-nspi.com
Fiber Optic:
Ultra Electronics, NSPI
ATTN: Fiber Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2850 (Phone)
(512) 434-2851 (Fax)
fibersales@ultra-nspi.com
Nuclear Qualified:
Ultra Electronics, NSPI
ATTN: Nuclear Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2950 (Phone)
(512) 434-2951 (Fax)
nuclear@ultra-nspi.com

Step 2

A Customer Service associate will provide you with a RMA Number (RMA#) after the RMA Number Request is received.

Step 3

Please mark the RMA# on the outside of your shipping box. It will help insure that your goods are promptly processed into our repair system.

Example:
RMA#: 12345XYZ

Note: Diagnostic charges apply for non-warranty returns. Please contact our factory for applicable rates.